Thank you for choosing LIT LAW. We strive to provide high-quality products and services. Please review our refund policy carefully to understand your options and rights.

1. Eligibility for Refunds

a. Trial Period

If you are a new user and have not yet activated a paid subscription, you may be eligible for a full refund within the first [five] days of the trial period.

b. Subscription Services

Refund requests for subscriptions must be submitted within [seven] days of the charge. We offer a partial refund for the unused portion of the subscription if the request is made within this timeframe.

c. One-Time Purchases

For one-time purchases, we offer a full refund within [seven] days of purchase if the product does not meet your expectations.

d. Non-Refundable Situations

Refunds will not be provided in the following situations:

After [seven] days refund period has expired.
If the service was used beyond the trial or refund period.
If you have violated our terms of service or usage policies.
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.
For any third-party services or add-ons that are not directly provided by us.

2. How to Request a Refund

To request a refund, please contact our customer support team at[email protected]with the following information:

Your account details (name, email address, and order number).
The reason for the refund request.
Any relevant supporting documentation (e.g., screenshots or error messages).

We will verify your request and if it meets our refund policy, we will issue the refund as per this Refund Policy.

3. Refund Processing Time

Once your refund request is received and approved, please allow up [seven] business days for the processing of your refund. Refunds will be issued using the same payment method used for the original transaction.

4. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed of any changes.

5. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at[email protected]We are here to assist you and ensure you have a satisfactory experience with our Lit Law.